Techinnovate Mobility Pvt. Ltd.



Shipping & Return Policy

Shipping Policy:

  1. Processing Time:

    • Orders will be processed within 6-7 business days after payment confirmation.
    • Customized or special orders may require additional processing time, and customers will be notified accordingly.
  2. Shipping Methods:

    • We offer standard shipping for all orders.
    • Expedited shipping options are available at an additional cost.
  3. Shipping Costs:

    • Shipping costs are calculated at checkout based on the destination and the weight of the products.
  4. Delivery Time:

    • Estimated delivery times will be provided at the time of checkout.
    • Delivery times may vary based on the shipping method and the destination.
  5. International Shipping:

    • We currently do/do not offer international shipping. 
  6. Order Tracking:

    • Customers will receive a tracking number once the order has been shipped.
    • Tracking information will be sent to the email provided during checkout.

Return Policy:

  1. Return Eligibility:

    • Returns are accepted within 24 hours of the delivery date.
    • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
  2. Return Process:

    • Customers must contact our customer service team to initiate the return process.
    • Provide the order number and reason for the return.
    • Instructions for return shipping will be provided by our team.
  3. Refund or Exchange:

    • Once the returned item is received and inspected, customers will be notified of the approval or rejection of their refund or exchange.
    • Refunds will be processed to the original method of payment.
    • Exchanges are subject to product availability.
  4. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
  5. Damaged or Defective Items:

    • In the case of damaged or defective items, please contact us immediately with photos of the product and packaging.
    • We will arrange for a replacement or refund as applicable.
  6. Non-Returnable Items:

    • Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly mentioned on the product page.